Unified driver support ecosystem
Every stranded EV driver, back on the road in minutes.
A working simulation of the platform: tiered phone, AR video and text support for field drivers, manufacturer override protocols for charging jams, and a fleet control center that tracks every incident and bills it to the corporate account.
Emergency SOS Suite
One-tap VOIP to EV engineers who know the vehicle make and the charging network — plus AR video and low-bandwidth text fallback.
Smart Issue Solvers
Charging-jam override cheat-sheets, network unlock pings, and OTA reset guides for frozen screens and BMS faults.
Fleet Manager Portal
Live issue telematics on a dispatch map, ticket status per vehicle, and automated consolidated invoicing.
Driver app · tap SOS to run a scenario
Vehicle FL-204 · Rivian EDV
Hey Jordan
Charging session interrupted
Electrify America #221 · stall B · 18% state of charge
Average pickup 38 seconds · billed to the fleet account
Dispatch console · updates as the driver session runs
Fleet Manager Portal
Meridian Logistics · 148 vehicles
2
4.2 min
$1,284
41 hrs
Support ticket stream
TK-8841 · Kiosk error code
Resolved in 3 min · video · billed $26
TK-8836 · Frozen infotainment
Resolved in 2 min · chat · billed $18
TK-8830 · Cable locked in port
Resolved in 5 min · voice · billed $38